Stewart & Stevenson LLC SUPERVISOR-PARTS -US in Longview, Texas

We are Stewart & Stevenson. Our unique line-up of products and services means that you’ll get exposure to a broad range of industries including oil & gas, power generation, construction, transportation, marine, mining and agriculture. With more than 1300 employees in 64 locations in the U.S. and abroad, our small, customer-focused teams share a common commitment to the quality and value of service.

POSITION SUMMARY

Responsible for daily direction and supervision of the parts department and Parts Counter Representatives.

ESSENTIAL FUNCTIONS

  • Oversee the daily operations of the parts department.
  • Direct the activities of Parts Counter Representatives.
  • Manage parts department costs to achieve margin objectives.
  • Ensure the appropriate manpower and supplies are available to complete work assignments.
  • Address credit and collection issues with accounting and credit departments.
  • Maintain a clean and safe work environment.
  • Resolve customer issues and complaints.
  • Establish work standards and evaluate Parts Counter Representative's performance.
  • Ensure Parts Counter Representatives calculate and deliver accurate quotes to customers. Assist with complicated quotes.
  • Hire, counsel, and discharge Parts Counter Representatives as necessary.
  • Coordinate part needs with service shops to ensure part needs are communicated and ordered in a timely manner.

QUALIFICATIONS

High School Graduate or General Education Degree (GED) and three to seven years related experience

  • Ability to organize and direct oneself and effectively supervise others.
  • Ability to utilize the available time to organize and complete work within given deadlines.
  • Ability to find a solution for or to deal proactively with work-related problems.
  • Ability to communicate effectively with others using the spoken word.
  • Ability to take care of the customers’ needs while following company procedures.
  • Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

SKILLS & ABILITIES

Computer Skills Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with parts/inventory computer system required, JD Edwards preferred.

Certificates & Licenses Certified and/or guild trained with partner OEM parts

Other Requirements Prior experience in a parts department required. Prior supervisory experience required.

Job ID #: 5537

Location: Longview, TX

Functional Area: Operations

Department: 152500 - LONGVIEW SERVICE

Position Type: Regular

Education Required: See Job Description

Experience Required: See Job Description

Relocation Provided: